If you want to install a stair lift into your or your loved ones’ homes, you may have stumbled across the company Companion Stairlifts.
Companion Stairlifts are one of the largest suppliers of stairlifts in the UK.
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Our review assesses Companion’s products, services, customer testimonials, and more.
Table of Content
Companion Stairlifts Overview
Companion Stairlifts have been manufacturing and installing stairlifts since 2003. Based in the United Kingdom, they ship high-quality stairlifts nationwide.
Every stairlift they install meets British and European safety standards, so you can rest assured you will be safe going up and down the stairs.
They achieve high levels of customer satisfaction and have received many 5-star reviews from happy clients.
Companion’s main aim is to help its customers retain their independence and keep living in the homes they love.
They offer all potential clients a free stairlift quote and a free home visit to assess the layout of your home and determine which stair lift would be best for your unique property.
Companion Stairlifts Products
Companion offers a range of quality stairlifts and mobility products that help its customers move around their homes with ease and safety.
Straight Stairlifts
Companion offers the 1000 and the 1100 straight stair lifts in their range. Both lifts have a slimline design and are two of the narrowest stairlifts on the market.
Their stairlifts were designed with simplicity and safety in mind, and you can install additional safety features if you wish.
Companion’s straight stairlifts will securely assist its users to the top of any straight staircase, giving them independence and reassurance.
A straight lift is a cost-effective solution that will allow you to remain in the home you love without fearing needing to relocate.
Curved Stairlifts
If you are looking for a curved stairlift, you can choose between the 2000 twin curved rail system or the Freecurve model.
Companion’s curved stairlifts are suitable for any staircase that has twists, turns, or landings. Companion’s next-day installation will match the exact curves of your spiral stairs.
The curved stairlift features, such as seatbelts and safety sensors, will keep you safe. They can be fitted to the most narrow staircases, so don’t worry about size,
Their curved stairlifts are customizable and can be adjusted to fit your unique home layout and design perfectly.
Home Lifts
Companion offers three home lift models: the Cygnus, Aurora, and Stratus. All of their models come in three different sizes to accommodate varying needs.
The home lifts can be installed in various rooms in your home, provided there is adequate space; they are ideal for wheelchair users looking to access all areas of their homes.
Companion home lifts come in several colours and finishes to match the aesthetic of your home. All members of the household can use the aesthetically pleasing lifts.
Bathing Solutions
Companion provides its customers with high-quality bathing solutions that help them wash safely and independently. Their bathing products include walk-in baths, easy-access showers, and wet rooms.
Having a hot bath can be beneficial for aches and pains, but entering and exiting a slippery bath can be difficult for some individuals who may be scared of falling.
Companion Stairlifts pride itself on providing a professional low-cost service for all its products, bathing solutions included.
So, you can relax and take a soak with ease, knowing you can exit by yourself with limited risk.
What Features Does a Companion Stairlift Have?
Companion Stairlifts have the following features:
- Power-hinged track option.
- Swivel seat.
- Perch seat.
- Remote control feature.
- Left or right-handed paddle switch controls.
- Arm rest.
You can install up to ten safety sensors on your handicare stairlift, and after your initial consultation, Companion’s advisors will advise which features they believe would help you best.
Companion Stairlifts Services
Alongside their excellent customer service, Companion offers other services such as installing and maintaining their stair lifts.
Installation
Companion installs stair lifts to the highest quality and safety standards. Using precise measurements, their fully trained installers will fit the stairlift to match your unique staircase.
Most stair lift installations take around 2 to 4 hours, so you don’t have to wait weeks for your life-changing equipment.
Their expert installers will give you an in-depth demonstration on how to use your stairlift, so you can enjoy the best customer experience and use the lift safely.
Maintenance and Aftercare
Not only do Companion install stairlifts, but they also help with the aftercare and maintenance of existing lifts.
They can assess various aspects of your stairlift, such as the digital diagnostic display, lumbar support, and any other issues reported.
Companion has been fitting stairlifts for years and is well versed with any kind of maintenance fault; so, if you experience any issues with an old or a brand new stairlift, you can call them for assistance.
All Companion Stairlifts come with a 12-month warranty on all parts. The labour guarantee will ensure you receive cost-effective repairs if your machine breaks.
Companion Stairlifts Customer Reviews
Companion stairlift reviews, typically from TrustPilot reviews, are primarily five stars.
With 83% of their reviews as 5-star, here are what some of their customers had to say:
The Sales person, Tom was amazing. He took all my parents needs into consideration before recommending which stairlift was appropriate. He showed care and I felt, he went the extra mile. The rest of the process went so smoothly from the fitting and the aftercare communication. To make sure that my parents were satisfied. 10 out of 10 all the way.
Very polite, friendly, professional people to deal with. Very competitive prices and, so far, excellent service. I would definitely recommend Companion.
Very impressed by the first visit of one of their Surveyors. Gave us a comprehensive description of the product and the steps that would be taken to fit the stair lift. Kept us informed of developments once we had accepted the price. The actual fitting went very smoothly.
So, as Companion stairlifts reviews go, the majority are positive. Their price match promise companion is another factor their clients seem satisfied with.
Companion Stairlifts Contact Details
You can contact Companion Stairlifts via the following methods:
- Call them on 0800 117 0827.
- Use their online enquiry form.
- Send post to their trading address – Companion Stairlift, 24b-24c Oxford Road, Guiseley, Leeds, West Yorkshire, UK, LS20 9AS.
You can contact a Companion Stairlift advisor 24 hours a day, 365 days a year.
If you are looking for a next-day installation, Companion Stairlifts can help you with exceptional service.
Frequently Asked Questions
What are Companion Stairlifts’ Prices?
Do Councils Pay for Companion Stairlifts?
What is the maximum weight limit for a Companion stairlift?
Where are Companion Stairlifts Made?
Summary
Our Companion Stairlift review has covered Companion’s products, services and testimonials.
As highlighted, most Companion stairlift reviews are positive, with many clients being more than happy with the service.
Whether you have straight or spiral staircases, there is a stair lift for your home! All lifts have additional features, such as a swivel seat, to help you ascend and descend stairs easily.
You can take the next steps to independence in less than a week! We have covered all Companion Stairlift’s key points, so contact them today if you are ready to proceed.
Read our stair lift company reviews to learn more about each company.