You may have come across Dolphin Stairlifts if you want to install a quality stair lift into your or your loved one’s home.
Stairlifts are a life changer as they allow individuals to retain full access to the home they love, even when they struggle to climb the stairs.
Find the Best Stairlift Companies
If you want to reclaim your independence and feel safe moving around your home alone, you should consider purchasing a quality stairlift.
Keep reading to learn about the leading stairlift supplier, Dolphin Stairlifts.
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Dolphin Stairlifts Overview
As stairlift suppliers go, Dolphin is one of the most popular stairlift companies in the UK, installing quality lifts since 1988.
They also install pool lifts, hoists, and home lifts, to ensure their clients have complete and secure home access.
Dolphin’s clients include residents, local authorities, schools, and architects. Essentially, they will work with anyone who needs a stair lift installation at their property.
Not only do they install, but they also provide a quality aftercare service, tending to any emergency breakdowns within 24 hours.
With a 4.0 rating from TrustPilot, they have accrued a wealth of 5-star reviews from happy customers.
Dolphin Stairlifts Products
Dolphin Stairlifts offer its clients a range of products, such as hoists and pool lifts.
Stairlifts
Dolphin could be your approved dealer if you want professional service for your stair lift installation! There is no hard sell; they simply want what is best for their clients.
Dolphin offers four main stairlifts to their clients:
- Stannah Stairlift
- Handicare Stairlift
- Thyssen Flow 2 Stairlift
- Meditek Stairlift
They have straight and curved stairlifts to fit your individual need and unique property. A straight stairlift will be fitted to a straight staircase, whereas a curved stairlift will be fitted to spiral staircases or stairs with landings.
Dolphin’s expert service department will find the most suitable stairlift for you. Their excellent customer service is extremely helpful, especially for individuals unsure of what option might be best for them.
Hoists
Dolphin Stairlifts provide hoist systems for injured, elderly, or disabled individuals to help move them around and support them.
They offer several different hoists to aid in a range of situations:
- Ceiling Hoists
- Gantry Hoists
- Mobile Hoists
- Trampoline Hoists
- Bath Hoists
Their quality hoists have made them the main manufacturer for various other companies, such as Oxford Hoists, Liko Hoists and Molift Hoists.
All of their hoists require no more than two carers to operate, so you can relax knowing you can help your person without the need for huge manpower.
Dolphin’s helpful team will show you how to operate the hoist and talk you through any issues you may face and how to overcome them, to transition the individual safely.
Pool Lifts
Choosing the right pool lift is important to ensure the safety of those using it; Dolphin supply and install high-quality pool lifts to fit every venue.
Injury or disability shouldn’t prevent you from enjoying swimming or hydrotherapy activities, so a Dolphin pool lift can help vulnerable individuals enter and exit the water securely.
Their pool lift range includes:
- Portable Pool Lifts
- Deck Mounted or Fixed Pool Lifts
- Hot Tub Hoists
- Ceiling or Wall Fixed Pool Hoists
Dolphin’s pool lift selection helps individuals relax and enjoy hobbies they otherwise may not be able to experience. Just as stairlifts enable individuals to retain access to their homes, pool lifts allow individuals to keep partaking in activities they love.
Home Lifts
Home lifts are an alternative to stairlifts, and they are the ideal solutions for wheelchair users, as they don’t have to dismount their equipment to use the lift.
You can choose between three home lifts with Dolphin:
- Wessex Home Lifts
- Terry Harmony Home Lifts
- Stiltz Home Lifts
The home lifts can be installed in any room, provided there is adequate space. The installers provide excellent customer service and will show you how to use the home lift before they leave.
Dolphin mobility only supplies high-quality stairlift brands to their clients, so you can rest assured that your home lift will be of the highest standards and meet all requirements.
Dolphin Stairlifts Services
Dolphin offers the following services: installation, maintenance, and servicing.
Installation
Dolphin Mobility’s team of extremely helpful installers will help you find your ideal lift and have that stairlift fitted seamlessly.
The quality stairlifts they provide make such a difference to their client’s lives, allowing them to reclaim their independence.
Whether you want second-hand stairlifts, a bathroom chair lift, or a hot tub hoist, Dolphin Mobility has the perfect solution.
Maintenance
Not only does Dolphin Mobility install the lifts and mobility equipment, but they also help their customers maintain their machines.
Once the stairlift has been installed, customers should maintain their equipment which the help of Dolphin’s team.
Whether you have new or reconditioned models, you must check for any damages or exposed wires. If you see any signs of distress, you should contact Dolphin Stairlifts, who will carry out call outs to help fix your equipment.
Servicing
Your stairlifts and any other mobility product need to be serviced yearly, at least. Without service, you run the risk of using a faulty machine.
Dolphin Stairlifts offer three contracts to their customers:
Gold Contract
The Gold Contract includes:
- A 12-month servicing contract
- One annual service
- A high-priority call out for breakdowns
- Free telephone support
- Call out, labour and parts fully included
Silver Contract
The Silver Contract includes:
- A 12-month servicing contract
- One annual service
- Priority call out for breakdowns
- Free telephone support
- Callout and labour included, but parts are chargeable
Bronze Contract
The Bronze Contract includes:
- One service
- Free telephone support
You can use call outs; however, they will be fully chargeable.
Dolphin Stairlifts Customer Reviews
Dolphin Stairlifts has a 4.0 rating from TrustPilot, so many recommend this company.
Clients who have left reviews have noted Dolphin Stairlifts as polite, a pleasure, and appreciated, and they have recognised the excellent product they had installed.
Continue reading to learn what their clients have to say.
One happy customer was absolutely delighted:
The Engineer from Dolphin arrived on time to fit a new stairlift in our property. He was extremely polite, personable and likeable throughout, explaining things as and when required. And another big point – he cleaned up thoroughly after completing each stage. When the assembly was installed and complete he spent time making sure we fully understood how to use every aspect, and how to stay safe. All in all an excellent experience that could not be bettered! Thank you very much.
Another client stated:
Dolphin Mobility rang me regarding a service for my stair lift. No problem booking an appointment. The engineer, (Steve), arrived today. He was so efficient and did the work needed very thoroughly. Thank goodness he knew his job as my batteries were almost on their last legs. A good no nonsense firm who do not worry you with pushy sales talk.
66% of their reviews are five stars, so you know they are a well-established company!
Dolphin Stairlifts Contact Details
You can contact Dolphin Stairlifts via the following methods:
- Phone – 01276 856060
- Free phone – 0800 9800 126
- Email – [email protected]
- Address- Dolphin Mobility, 37 Chertsey Road, Chobham, Surrey, GU24 8PD
Frequently Asked Questions
What are Dolphin Stairlifts’ prices?
Can stairlifts be fitted to any stairs?
Does your stairlift need a service?
How much weight does a Dolphin stair lift hold?
Summary
Dolphin Stairlifts provide an excellent service to all of their clients, whether they need a straight or curved stairlift; their 5-star reviews prove this.
This leading stairlift company offers a range of products and services to help its customers move around their homes and enjoy the activities they love.
With professional and friendly staff, you can ask any questions you might have before confirming one model.
If you want a free, no-obligation quote, contact Dolphin Mobility today.
Read our stair lift company reviews to learn more about each company.